UniDash

Delete your account

This page explains how to delete your UniDash account and what happens to your data. It applies to the UniDash student app (developer: The Office Development).

Option 1: Delete it yourself in the app (instant)

  1. Open the UniDash app and sign in.
  2. Go to the Profile tab (bottom-right, "You").
  3. Scroll down and tap Delete account.
  4. Confirm. Your account and personal data are removed immediately.

Option 2: Ask us to delete it

Email from the email address registered to your account, with the subject "Delete my account". We will verify it is you and delete the account, typically within 30 days.

Deletion is permanent and cannot be undone. Any remaining wallet balance is forfeited, so redeem it before deleting.

What is deleted vs. kept

DataWhat happens
Login, name, email, student number, push tokenDeleted immediately
Your wallet transaction ledgerDeleted
Order recordsAnonymised: kept for accounting/dispute-resolution but no longer linked to you

Retention of anonymised financial records is permitted under Jordan's Personal Data Protection Law No. 24 of 2023. For full details see our Privacy Policy.